Gitago's Terms and Conditions –
Your Rights & Responsibilities

General Terms & Conditions

By using the Gitago website (https://gitago.pro) and its applications, you automatically agree to these Terms and Conditions. These Terms form a legally binding agreement between Gitago and its users. If you do not agree with any part of these Terms, please stop using the platform.

By registering on Gitago, you confirm that you have read, understood, and agreed to abide by these Terms. Gitago may update this agreement at any time — logging into the platform after any update constitutes acceptance of the revised Terms.

Gitago operates under an international gaming license, and all activities are conducted in accordance with applicable laws. We are committed to ensuring fair play, transparency, and user protection.

Account Register

To register on Gitago, you must provide accurate and complete information. Opening an account with false information is strictly prohibited, and such accounts may be closed without notice.

• Each person may register only one account.
• The email address and phone number provided at registration must be genuine and belong to you personally.
• Keeping your account password confidential is your responsibility; sharing it with any third party is prohibited.
• If you notice any suspicious activity on your account, contact Gitago support immediately.
• As part of the verification process, a copy of your national ID card or passport may be requested.
• Transferring or selling your account to another person is strictly prohibited.

Deposits & Payments

Deposits on Gitago can be made via bKash, Nagad, and Rocket. All deposits must be made from a mobile banking account registered in your own name.

• The minimum deposit amount is BDT 100.
• Deposits from third-party accounts are not accepted and such transactions will be returned.
• After a deposit, your account balance is typically updated within 5–10 minutes.
• If a deposit is delayed for any reason, please contact support with your payment reference number.
• Gitago does not charge any deposit fees; however, your payment provider's own charges may apply.

Withdrawal Rules

Withdrawing your winnings from Gitago is quick and straightforward. Certain rules must be followed, which help ensure the platform's transparency and security.

• Withdrawals can only be made to the same payment method used for the original deposit.
• The minimum withdrawal amount is BDT 500.
• For verified accounts, withdrawals are typically processed within 15–30 minutes.
• To withdraw bonus funds, the applicable wagering requirements must be fulfilled.
• Withdrawals of unusually large amounts may require additional verification.
• The maximum daily withdrawal limit is set by Gitago and is subject to change.

Bonuses & Promotions

Gitago offers a range of bonuses and promotions, including welcome bonuses, deposit match bonuses, free spins, and cashback. Each bonus has its own terms and conditions, which are detailed on the relevant promotion page.

• Please read the relevant terms and conditions carefully before claiming any bonus.
• Winnings earned from a bonus cannot be withdrawn until the wagering requirements have been met.
• Attempting to claim the same bonus more than once may result in your account being blocked.
• Bonuses have a set expiry date — any unused bonus will be automatically cancelled once it expires.
• Gitago reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Bonuses are intended for genuine gameplay only, not for bonus arbitrage or strategic exploitation.

To view the full terms and conditions of each bonus offer, visit our Promotions Page visit us. Gitago ensures that all bonus terms are fair and transparent.

Gaming Rules

Gitago's game library includes slots, Live Casino, bingo, and Sports Betting. Every game is RNG (Random Number Generator) certified to international standards and operates with complete fairness.

• Each game has its own rules, which can be found within the game itself.
• If a technical error affects the outcome of a game, that round may be voided.
• Using bots or automated software to play games is strictly prohibited.
• Colluding with other players to influence game outcomes is a punishable offense.
• Exploiting any bug or vulnerability in the game system is strictly prohibited, and any winnings obtained this way will be voided.

Responsible Gaming

Gitago believes gaming should be a source of entertainment, not stress. That is why we place responsible gaming at the top of our priorities. Every player has the option to set their own limits.

• Set daily, weekly, and monthly deposit limits in your account settings.
• If needed, you can self-exclude your account for a specified period.
• If you notice signs of gaming addiction, please contact our support team.
• Gitago uses advanced age verification systems to protect minors from accessing gaming services.

To learn more about responsible gaming, visit our Responsible Gaming page.

Privacy

Gitago takes the privacy of your personal information very seriously. We are fully transparent about how your data is collected, used, and protected. Your information is never sold to third parties.

• Your information is used solely for service improvement and security purposes.
• User information may be disclosed to authorities when required by law.
• Browsing data is collected in accordance with our cookie policy.

For more details, visit our Privacy Policy page.

Account Suspension & Termination

Gitago reserves the right to temporarily suspend or permanently terminate any account for any of the following reasons:

• Registering with false or incomplete information.
• Creating multiple accounts.
• Bonus abuse or fraudulent activity.
• Use of bots or automated software.
• Suspicion of money laundering or illegal activity.
• Violation of applicable laws.

Dispute Resolution

If you have a dispute or complaint, please reach out to our customer support team first. We aim to review all complaints within 48 hours.

• Live chat offers the fastest response time.
• If the support team is unable to resolve the issue, it will be escalated to senior management.
• RNG logs will be reviewed in the event of any dispute regarding game outcomes.
• Final decisions rest with Gitago — but they will always be fair and based on the available evidence.

Changes & Updates

Gitago reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via their registered email or through a notification on the platform.

Continued use of the platform after any changes will be considered acceptance of the updated Terms. We encourage you to review this page regularly.